Quality Assurance Officer
Green Gulf Careers
| Job type | Full Time |
| Full Time | |
| Location | Sharjah, UAE |
| Sharjah, UAE |
Description
The Quality Assurance (QA) Manager will oversee the activities of the quality assurance department and staff, developing, implementing, and maintaining a system of quality and reliability testing for the organizations products and/or development processes.
Core Responsibilities:
- Perform risk assessments to understand risk level, significance, and scope.
- Keep up to date with, and understand, relevant laws and regulations.
- Monitor compliance with laws, regulations, and internal policies.
- Ensure that the findings are recorded and followed up with management so that issues can be
- rectified.
- Perform KYC.
- Educate employees on not only the regulations, but also the impact on the organisation if these are not complied with.
- Investigate irregularities and non-compliance issues.
- Report back to Direct Manager on current risk and compliance performance.
- Highlight or escalate areas of concern.
- Contribute to robust and effective compliance controls within the organisation.
- Collaborate with outside professionals, including external auditors.
- Compiling and validating the ES notifications/reports.
- Assisting the clients with their enquiries related to ES.
- Generating reports.
- Perform other responsibilities and tasks as directed by the manager in order to meet department/ division objectives
Core Responsibilities:
- Perform risk assessments to understand risk level, significance, and scope.
- Keep up to date with, and understand, relevant laws and regulations.
- Monitor compliance with laws, regulations, and internal policies.
- Ensure that the findings are recorded and followed up with management so that issues can be
- rectified.
- Perform KYC.
- Educate employees on not only the regulations, but also the impact on the organisation if these are not complied with.
- Investigate irregularities and non-compliance issues.
- Report back to Direct Manager on current risk and compliance performance.
- Highlight or escalate areas of concern.
- Contribute to robust and effective compliance controls within the organisation.
- Collaborate with outside professionals, including external auditors.
- Compiling and validating the ES notifications/reports.
- Assisting the clients with their enquiries related to ES.
- Generating reports.
- Perform other responsibilities and tasks as directed by the manager in order to meet department/ division objectives
Requirements
- Quality Assurance Management system experience – its not a data analyst role – someone who can look into procedures – customer feedback and look at things from the client experience side.
- Excellent presentation and communication
- Hospitality background is preferred
- Group level role so supporting a number of entities
- ISO certification
- KYC knowledge
- Knowledge of ES Evaluation Reports
- Hospitality/ Banking background
- Ideally 3 + years of relevant work experience
- Sharjah location
- Excellent presentation and communication
- Hospitality background is preferred
- Group level role so supporting a number of entities
- ISO certification
- KYC knowledge
- Knowledge of ES Evaluation Reports
- Hospitality/ Banking background
- Ideally 3 + years of relevant work experience
- Sharjah location
Added 3 months ago
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