Head Waiter

Location Posted on: 22 Sep 2021
Posted on: 22 Sep 2021
Employment: Full Time

Head Waiter - Mass Recruiting

- Present customers with food/beverage recommendations, take their orders and relay to kitchen and/or bar staff accordingly
- Supervise and serve food/beverages according to the brand's set procedures and standards to ensure outstanding customer service
- Take charge of customers' bill payments and complaints and escalate complex issues to the Supervisor
- Supervise and follow up on the execution of food/beverage preparation techniques in accordance with the brand and report non-conformities to the Manager
- Participate in achieving set targets for the brand shop
- Participate in the restaurant's opening / closing duties, including counting / recording tips whille ensuring the respect of the norms and internal standards
- Prepare and send the daily order to the storekeeper to refill the needed items
- Conduct, upon need, briefings for the assigned team members


- Technical Degree in Food and Beverage or Hospitality Management
- Minimum 3 years of experience in F&B operations / Cafe , out of which 1 year in a similar role
- Fluency in English

- Commercial Understanding: level 1
- Communication Skills: level 2
- Cultural Awareness: level 1
- Customer Focus: level 1
- Driving and Achieving results: level 2
- Initiative: level 2
- Teamwork: level 2

Added 3 months ago
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